What is Custopia?

Custopia shows how well a company is aligning with their customers. Create a profile and find out where they can improve.

Interested? Order our brochure now.

Custopia is a platform of Customer Metrics AG. Custopia comprises the two measurement methods CC-Score and CI-Score - they are the world's first models for measuring customer centricity that have been empirically developed and proven. Customer Metrics AG was founded as a spin-off of the Lucerne University of Applied Sciences and Arts.

Companies that use Custopia

Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/40a19bdb1f6a1c03b8eabff1ae459f8788d8c414-257x200.svg
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/2f78124f7a7ef48e8ab98ab86049eaa3aee1b529-259x200.svg
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/1ccc0ca64c95ca462b887d6021661f3fc466e0a0-258x200.svg
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/2a29b8ebefe0699561b7b56be6c17e6bb5372aaa-259x200.png
Custopia companies https://cdn.sanity.io/images/7i9pjvcw/cc-radar/ee5c5ac8fa29f4999fcc763e7180fc6964cc1192-257x200.svg

The Founders

Custopia Gründer Customer Metrics Founder

Prof. Jan-Erik Baars

Managing Partner and Professor at HSLU

baars@customer-metrics.io
Custopia Gründer Customer Metrics Founder

Prof. Dr. Dominik Georgi

Managing Partner and Professor at HSLU

georgi@customer-metrics.io
Custopia Gründer Customer Metrics Founder

Luc Holzach

Managing Partner

holzach@customer-metrics.io
Custopia Gründer Customer Metrics Founder

Benno Maggi

Managing Partner

maggi@customer-metrics.io

We are happy to help you

Our experienced team is always available to provide you with fast and competent support.